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Guides#

Publishing with the first public release

The reference sections of this manual are complete and generated from the product itself. The task guides below are being written for the first public release. Evaluating now? Get in touch.

Task-focused instructions for an operator who already knows the product and needs to accomplish one specific thing. Each guide states its starting assumptions, gives the steps, and ends with how to verify the result — including what a failure looks like.

What will be covered#

Subscriber access#

  • Configure PPPoE access (1:1 VLAN)
  • Configure PPPoE over a shared service VLAN (N:1, e.g. a CityFibre NNI)
  • Configure IPoE with DHCP and Option 82
  • Configure an L2TP LNS and tunnel policy

Routing#

  • Add a VRF and its route targets
  • Bring up a BGP session through FRR
  • Verify the forwarding table and troubleshoot uRPF drops

CGN#

  • Plan and configure NAT44 pools and port blocks
  • Read and export NAT session logs

AAA and policy#

  • Point the appliance at RADIUS for authentication and accounting
  • Apply rate limits and burst policy from RADIUS attributes
  • Suspend and restore a subscriber with CoA and the walled garden

Operations#

  • Upgrade the appliance and roll back
  • Drain the box before maintenance
  • Back up and restore configuration
  • Capture packets for analysis
  • Collect a support bundle

Administration#

  • Manage operator accounts and roles
  • Configure OIDC SSO, TACACS+ or passkeys
  • Enrol, renew and recover a licence — including offline and air-gapped boxes

Guides vs. runbooks#

The operational chapters listed under Features — troubleshooting by symptom, scale limits, compatibility matrices, failure runbooks — are written alongside these. A guide tells you how to do something you have decided to do; a runbook helps when something has already gone wrong.